Privacy Policy

Last updated: 16/05/2024

Action Digital ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://actiondigital.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2. Use of Your Information

We may use information collected about you via the Site to:

  • Create and manage your account.

  • Process your transactions and deliver the products and services you request.

  • Communicate with you about your account or transactions, and send you updates about our policies.

  • Improve the functionality, user experience, and quality of our site.

  • Send you marketing and promotional communications.

  • Respond to your comments, questions, and requests.

  • Provide customer support.

  • Perform analytics and conduct research to improve our services.

  • Prevent fraudulent transactions and monitor against theft.

  • Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Overseas Disclosure

We may disclose your personal information to recipients located outside Australia, including to our affiliates and third-party service providers located in. When we disclose your information overseas, we will take reasonable steps to ensure that the recipient treats your information securely and in accordance with the APPs.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Access to Your Information

You have the right to request access to the personal information we hold about you and to update or correct it. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable period.

8. Complaints

If you believe we have breached the APPs or have any other concerns about our privacy practices, you can contact us using the details provided below. We will investigate your complaint and respond to you within a reasonable period.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Action Digital

2 Lambent Avenue, Casuarina NSW 2487

[email protected]

07 5033 2929