Capture every lead. Follow up automatically. Grow your reputation.
The complete marketing platform for local Australian businesses. $297/mo. We set it up. You just use it.
Most jobs are won and lost before you know they exist.
Calls go to voicemail. Forms sit unanswered. Quote requests pile up while you're on a job. By the time you check your phone in the evening, the customer has already booked someone faster.
Six things every local business needs. All in one platform.
Tap a capability below to see it in the app. Every Action Digital Platform client gets all six on day one. No bolt-ons. No "premium tier" upsells.
Get found and trusted in your local market.
Every job ends with an automated review request to the customer's phone. Replies route to your inbox so you can monitor and respond before issues become public reviews.
- Auto review requests after every completed job
- Google Business Profile management built in
- Review monitoring with instant alerts when one lands
- Social posting on autopilot across Facebook, Instagram, LinkedIn, GBP
Every channel, one inbox.
Customer messages from SMS, Facebook, Instagram, web chat, and email all land in the same inbox. Missed calls auto-text-back in seconds. Booking calendar handles quotes 24/7.
- Missed-call text-back in 12 seconds before they call a rival
- Online booking calendar for quotes 24/7
- Lead capture forms embedded on your website
- Unified inbox for SMS, email, FB, IG, web chat
Win repeat business from customers you've already won.
Your customer database is the most valuable asset you have. The Platform wakes it up with birthday wishes, anniversary nudges, and reactivation campaigns for customers who've gone quiet.
- Birthday and anniversary campaigns on autopilot
- Reactivation campaigns for lapsed customers
- Referral campaigns with built-in incentives
- Text-to-pay invoicing so customers settle faster
Keep prospects warm while you're on the tools.
Auto follow-up sequences fire when a lead comes in and don't stop until they convert. Newsletters keep your name in front of past customers monthly. Retargeting pixel installed day one.
- Auto follow-up sequences for unconverted leads
- Monthly newsletter scheduling and templates
- Retargeting pixel installed on your website
- SMS broadcast campaigns for promotions and updates
Build the audience that buys from you again.
Every visit, every form fill, every call gets tracked back to its source so you know what's working. Customer avatar gets documented so future campaigns target the right person.
- Lead capture forms and funnels
- Source tracking on every new lead
- Customer avatar documentation
- SEO foundation built in to your pages
Run the whole business from one screen.
The home screen shows you what matters today: pipeline value, unread messages, today's appointments, pending tasks. One tap to call, message, send a quote, request a review, or scan a card.
- CRM with full pipeline view and stage management
- Live reporting on leads, calls, conversions, revenue
- Mobile app for the team in the field
- Estimates, invoices, payments all built in
Same call. Same time. Two very different outcomes.
It's 6:04pm Tuesday. Sarah needs a quote for her bathroom. Here's what happens with the platform, and without it.
You'll never even hear about this job.
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Tue 6:04pm Sarah calls. You're cleaning up on a job. Goes to voicemail.
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Tue 6:05pm No reply. Voicemail box was full from 3 days ago. She hangs up.
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Wed 7:30am You see the missed call. No voicemail. No number you recognise. You move on.
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Fri afternoon Sarah books a competitor. They picked up on the second ring.
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Forever You never knew. Job done. Money gone. No idea what you missed.
Same call, different ending.
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Tue 6:04pm Sarah calls. You're still on a job. You don't hear it.
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Tue 6:04pm + 12 sec The platform texts back automatically. "Hey Sarah, sorry I missed you. Mike here. What's going on?"
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Tue 6:08pm Sarah replies. You see the message and reply. She books a Thursday 2pm slot from your calendar link.
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Thu 2pm You show up. Quote done. $3,000 job won.
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Sun 10am Auto review request. Sarah leaves you a 5-star Google review while she's having her coffee.
Every message. Every channel. One inbox.
SMS, Facebook, Instagram, web chat, email, calls. The platform pulls every customer message into one place. You stop missing things. You stop double-handling. You reply once, fast.
- Missed-call text-back in 12 seconds. Auto-reply to every missed call before the customer calls a rival.
- Online booking calendar. Customers book a quote slot from your website or a text link. Auto-reminders cut no-shows.
- Auto follow-up sequences. Multi-step SMS and email automations triggered when a new lead comes in.
- Targeted SMS & email campaigns. Re-engage past customers with seasonal offers, service reminders, follow-up sequences.
Real Results From Real Businesses
Before
After
AZURE Paint came to us with nothing. No business name, no website, no Google presence. We built their entire digital foundation on the Action Digital Platform and ran Meta Ads to drive traffic.
Across the last 6 months their Platform pipeline has tracked $2.75M+ in written job quotes. Meta Ads delivers around 42 qualified leads a month at $37 each. The Platform captures every enquiry, follows up automatically, books the quote, and tracks every estimate as it closes.
Built for local Australian businesses. Not built like an agency funnel.
Action Digital is a small, founder-led team that exists to solve one problem properly: get local businesses set up on a platform that actually does what it promises. No bolt-ons, no surprise fees, no enterprise jargon.
Built specifically for local Australian businesses
The stack, the pricing, and the support all reflect AU rates and AU realities. No bolt-ons designed for enterprise or US-market customers.
Founder-led and hands-on
You're not getting a generic agency or an account manager who's never run a small business. We build, run, and use this stack ourselves before we set it up for you.
No lock-ins, no surprises
Month-to-month. Transparent AU pricing including GST. You own your domain, your data, and your reviews. Easy to start, easy to stay, easy to leave.
Live in 30 days. We do the build. You just answer the questions.
Our onboarding is phased over four weeks so you see results from week one. Each week activates a new layer of the platform without overwhelming you with setup tasks. We do the configuration, you provide the business context.
Foundation + Reputation
- Kickoff call (60-75 min)
- CRM imported and configured
- Google Business Profile connected
- Review automation activated
- Social posting scheduled
Catching Every Lead
- Mobile number provisioned
- Missed-call text-back live
- Booking calendar configured
- Lead capture forms on your site
- Auto follow-up workflow tested
Customer Database
- Customer list segmented
- Birthday + anniversary campaigns live
- Reactivation campaign configured
- Referral campaign set up
- Text-to-pay enabled
Marketing on Autopilot
- Newsletter template + schedule
- Retargeting pixel installed
- Source tracking confirmed
- Customer avatar documented
- Reporting dashboard ready
30-day check-in call (included)
We sit down with the dashboard, walk through what's working, and tune anything that needs adjusting. Standard part of every Platform setup.
One platform. A dozen subscriptions you no longer need.
Most local businesses cobble together a stack of disconnected SaaS tools trying to do what one platform should. Here's what you get with Action Digital, side by side with the tools it replaces.
Tidio
Drift
One platform. One price. Everything included.
No tiers. No feature gating. No setup fee. Cancel any time.
No minimum term. Setup, configuration, and 30-day check-in all included. Pay only for what you use above the $30 AUD monthly credit.
- All six platform capabilities (Get Found, Catch Every Lead, Win Repeat Business, Keep Prospects Warm, Build Your Audience, One Dashboard)
- Full setup over 4 weeks (kickoff call + phased build + 30-day check-in)
- Dedicated mobile number for SMS and call tracking
- $30 AUD monthly credit for SMS, email, and voice usage
- Unlimited users, unlimited contacts
- Mobile app for the team
- 30-day check-in call to review and tune the system
- Australian-owned, support from a real person
Optional add-on services
Local SEO
Google Maps rankings, citation building, content, link building. Get found when customers search for your services locally. Learn more →
Meta Ads Management
Facebook and Instagram lead generation campaigns. We build, manage, and optimise your ads. You get the leads. Learn more →
Website Build
Need a website too? Path 2 bundles a professional build with the platform at the same monthly price, with a 12-month term to recoup the build. Learn more →
Why local businesses choose Action Digital
You work with a real person
Action Digital is run by Justin Bryce, based in Casuarina, NSW. You deal directly with the person setting up and supporting your platform. Not a ticket queue at a faceless agency.
Built for the Australian market
Australian-owned, Australian phone numbers, Australian SMS rates, Australian compliance. Built for how local Aussie businesses actually run, not adapted from a US template.
Built on a proven framework
Our platform delivery follows a six-capability framework refined across thousands of local service businesses. We're not improvising. The setup, automations, and check-in cadence are based on what actually works.
